Resolved after 30 minutes, affecting Raiser's Edge®, on April 27, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Raiser's Edge®
Update timeline
- investigating Apr 27, 2026, 03:23 PM UTC
We have identified an issue impacting some of our customers impacting their ability to load constituent page features or prompting errors while navigating to different areas of the application. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Apr 27, 2026, 03:39 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 27, 2026, 03:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 27, 2026, 03:53 PM UTC
This incident has been resolved.
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