Blackbaud incident

Active Issue Alert – JustGiving® from Blackbaud® - #000670636

Resolved after 2 hours 12 minutes, affecting JustGiving® from Blackbaud®, on April 23, 2026.

resolved Apr 23, 2026, 10:54 PM UTC

An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Started
Apr 23, 2026, 08:41 PM UTC
Resolved
Apr 23, 2026, 10:54 PM UTC
Duration
2h 12m
Detected by Pingoru
Apr 23, 2026, 08:41 PM UTC

Affected components

JustGiving® from Blackbaud®

Update timeline

  1. investigating Apr 23, 2026, 08:41 PM UTC

    We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. identified Apr 23, 2026, 10:24 PM UTC

    We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue and have all the appropriate engineers working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates.

  3. resolved Apr 23, 2026, 10:54 PM UTC

    An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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