Blackbaud incident

Active Issue Alert – Financial Edge NXT - #000669913

Resolved after 57 minutes, affecting Financial Edge NXT, on April 20, 2026.

resolved Apr 20, 2026, 09:25 PM UTC

An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Started
Apr 20, 2026, 08:27 PM UTC
Resolved
Apr 20, 2026, 09:25 PM UTC
Duration
57m
Detected by Pingoru
Apr 20, 2026, 08:27 PM UTC

Affected components

Financial Edge NXT

Update timeline

  1. investigating Apr 20, 2026, 08:27 PM UTC

    We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. investigating Apr 20, 2026, 08:37 PM UTC

    We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  3. resolved Apr 20, 2026, 09:25 PM UTC

    An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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