Blackbaud incident
Active Issue Alert – Blackbaud Luminate Online - 000700183
Resolved after 4 hours 16 minutes, affecting Blackbaud Luminate Online®, on October 29, 2026.
Our engineers have implemented a change to mitigate this issue. We will continue to monitor. Please continue to reference this page for updates.
Affected components
Update timeline
- investigating Oct 29, 2026, 03:42 PM UTC
Our engineers have identified an issue that is leading to slow response times for a subset of customers. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Oct 29, 2026, 04:22 PM UTC
Our engineers have identified an issue that is leading to slow response times for a subset of customers. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- monitoring Oct 29, 2026, 04:56 PM UTC
Our engineers have implemented a change to mitigate this issue. We will continue to monitor. Please continue to reference this page for updates.
- resolved Oct 29, 2026, 07:59 PM UTC
This incident has been resolved.
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