Blackbaud incident

Active Issue Alert – Raiser's Edge®- #000699416

Resolved after 2 hours, affecting Raiser's Edge NXT® and Raiser's Edge®, on October 26, 2026.

investigating Oct 26, 2026, 02:19 AM UTC

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Started
Oct 26, 2026, 01:43 AM UTC
Resolved
Oct 26, 2026, 03:44 AM UTC
Duration
2h
Detected by Pingoru
Oct 26, 2026, 01:43 AM UTC

Affected components

Raiser's Edge NXT®Raiser's Edge®

Update timeline

  1. investigating Oct 26, 2026, 01:43 AM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. investigating Oct 26, 2026, 02:19 AM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  3. resolved Oct 26, 2026, 03:44 AM UTC

    This incident has been resolved.

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