Blackbaud incident
Active Issue Alert – Raiser's Edge NXT® - #000669811
Resolved after 46 minutes, affecting Raiser's Edge NXT®, on April 20, 2026.
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Affected components
Update timeline
- investigating Apr 20, 2026, 02:44 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- investigating Apr 20, 2026, 03:22 PM UTC
A subset of customers are experiencing the error message "Nothing to see here" when opening query, records, reports, or tables in RENXT. Our engineers are working to resolve this for you as quickly as possible. Please continue to reference this page for updates.
- resolved Apr 20, 2026, 03:31 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Your product runs on more than Blackbaud
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services