Resolved after 42 minutes, affecting Raiser's Edge NXT®, on May 5, 2026.
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Affected components
Update timeline
- investigating May 05, 2026, 08:00 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- identified May 05, 2026, 08:05 PM UTC
Users are experiencing "That's Odd" errors when attempting to directly edit batches in Gifts > Gift Batches. As a workaround, users may navigate to Gifts > Overview and scroll down to the Unapproved batches tile, where they should be able to edit the batch. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved May 05, 2026, 08:43 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Your product runs on more than Blackbaud
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services