Blackbaud incident

Active Issue Alert – Blackbaud Luminate Online® - #000698304

Resolved after 3 hours 35 minutes, affecting Blackbaud Luminate Online®, on October 19, 2026.

resolved Oct 19, 2026, 04:46 PM UTC

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Started
Oct 19, 2026, 01:11 PM UTC
Resolved
Oct 19, 2026, 04:46 PM UTC
Duration
3h 35m
Detected by Pingoru
Oct 19, 2026, 01:11 PM UTC

Affected components

Blackbaud Luminate Online®

Update timeline

  1. investigating Oct 19, 2026, 01:11 PM UTC

    We have identified an issue that may delay admin and content updates for pages for a subset of customers. Our engineers are actively diagnosing the issue. Please continue to check this page for updates.

  2. resolved Oct 19, 2026, 04:46 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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