Resolved after 1 hour 24 minutes, affecting Raiser's Edge NXT®, on October 17, 2026.
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Affected components
Update timeline
- investigating Oct 17, 2026, 11:53 AM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Oct 17, 2026, 12:31 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Oct 17, 2026, 12:39 PM UTC
We are investigating an issue where some customers are seeing a blank consent tile in the web interface and experiencing failures with related API calls. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- resolved Oct 17, 2026, 01:18 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
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