Blackbaud incident

Active Issue Alert – Blackbaud Luminate Online - 000697955

Resolved after 13 minutes, affecting Blackbaud Luminate Online®, on October 15, 2026.

resolved Oct 15, 2026, 05:45 PM UTC

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Started
Oct 15, 2026, 05:31 PM UTC
Resolved
Oct 15, 2026, 05:45 PM UTC
Duration
13m
Detected by Pingoru
Oct 15, 2026, 05:31 PM UTC

Affected components

Blackbaud Luminate Online®

Update timeline

  1. investigating Oct 15, 2026, 05:31 PM UTC

    We have identified an issue causing Technical Difficulties errors for a subset of customers when attempting to login or access areas of the product. Our engineers are currently investigating. Please continue to reference this page for updates.

  2. resolved Oct 15, 2026, 05:45 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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