Blackbaud incident

Active Issue Alert – Blackbaud Luminate Online - 000697133

Resolved after 1 hour 21 minutes, affecting Blackbaud Luminate Online®, on October 9, 2026.

resolved Oct 09, 2026, 07:04 PM UTC

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Started
Oct 09, 2026, 05:42 PM UTC
Resolved
Oct 09, 2026, 07:04 PM UTC
Duration
1h 21m
Detected by Pingoru
Oct 09, 2026, 05:42 PM UTC

Affected components

Blackbaud Luminate Online®

Update timeline

  1. investigating Oct 09, 2026, 05:42 PM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. investigating Oct 09, 2026, 06:09 PM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  3. investigating Oct 09, 2026, 06:49 PM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  4. resolved Oct 09, 2026, 07:04 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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