Blackbaud incident

Active Issue Alert – Luminate Online - #000696575

Resolved after 2 hours 47 minutes, affecting Blackbaud Luminate Online®, on October 7, 2026.

resolved Oct 07, 2026, 12:08 PM UTC

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Started
Oct 07, 2026, 09:20 AM UTC
Resolved
Oct 07, 2026, 12:08 PM UTC
Duration
2h 47m
Detected by Pingoru
Oct 07, 2026, 09:20 AM UTC

Affected components

Blackbaud Luminate Online®

Update timeline

  1. investigating Oct 07, 2026, 09:20 AM UTC

    We have identified an issue impacting a subset of customers. This may result in an error when submitting forms. Our engineering team is actively investigating and working toward a resolution. Please continue to monitor this page for the latest updates.

  2. investigating Oct 07, 2026, 11:40 AM UTC

    We have identified an issue impacting a subset of customers. This may result in an error when submitting forms. Our engineering team is actively investigating and working toward a resolution. Please continue to monitor this page for the latest updates.

  3. resolved Oct 07, 2026, 12:08 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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