Blackbaud incident

Active Issue Alert – Blackbaud Education Management Solutions - #000696153

Resolved after 1 hour 22 minutes, affecting Core Functionality, on October 5, 2026.

investigating Oct 05, 2026, 03:45 PM UTC

We are investigating reports of users intermittently receiving 403 errors while navigating through the solution. Reloading the page often allows the user to continue working once a 403 error is received. Our engineers are investigating the issue so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Started
Oct 05, 2026, 03:45 PM UTC
Resolved
Oct 05, 2026, 05:07 PM UTC
Duration
1h 22m
Detected by Pingoru
Oct 05, 2026, 03:45 PM UTC

Affected components

Core Functionality

Update timeline

  1. investigating Oct 05, 2026, 03:45 PM UTC

    We are investigating reports of users intermittently receiving 403 errors while navigating through the solution. Reloading the page often allows the user to continue working once a 403 error is received. Our engineers are investigating the issue so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. resolved Oct 05, 2026, 05:07 PM UTC

    This incident has been resolved.

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