Blackbaud incident

Active Issue Alert – Raiser's Edge® - #000695879

Resolved after 4 minutes, affecting Raiser's Edge®, on October 1, 2026.

investigating Oct 01, 2026, 09:09 PM UTC

We have identified an issue impacting some of our customers causing a "No data available" message in web view batches. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Started
Oct 01, 2026, 09:09 PM UTC
Resolved
Oct 01, 2026, 09:14 PM UTC
Duration
4m
Detected by Pingoru
Oct 01, 2026, 09:09 PM UTC

Affected components

Raiser's Edge®

Update timeline

  1. investigating Oct 01, 2026, 09:09 PM UTC

    We have identified an issue impacting some of our customers causing a "No data available" message in web view batches. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. resolved Oct 01, 2026, 09:14 PM UTC

    This incident has been resolved.

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