Blackbaud incident

Active Issue Alert – Blackbaud.com - #000695078

Resolved after 5 hours 24 minutes, affecting Blackbaud.com, on September 28, 2026.

resolved Sep 28, 2026, 06:48 PM UTC

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Started
Sep 28, 2026, 01:23 PM UTC
Resolved
Sep 28, 2026, 06:48 PM UTC
Duration
5h 24m
Detected by Pingoru
Sep 28, 2026, 01:23 PM UTC

Affected components

Blackbaud.com

Update timeline

  1. investigating Sep 28, 2026, 01:23 PM UTC

    We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the FTP Service for file transfers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. resolved Sep 28, 2026, 06:48 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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