Blackbaud incident

Active Issue Alert – Raisers Edge and Financial Edge

Resolved after 22 minutes, affecting Financial Edge® and Raiser's Edge®, on September 28, 2026.

investigating Sep 28, 2026, 05:27 AM UTC

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Started
Sep 28, 2026, 05:27 AM UTC
Resolved
Sep 28, 2026, 05:50 AM UTC
Duration
22m
Detected by Pingoru
Sep 28, 2026, 05:27 AM UTC

Affected components

Financial Edge®Raiser's Edge®

Update timeline

  1. investigating Sep 28, 2026, 05:27 AM UTC

    We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. resolved Sep 28, 2026, 05:50 AM UTC

    This incident has been resolved.

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