Blackbaud incident

Active Issue Alert – Blackbaud Altru - 000694902

Resolved after 1 hour 5 minutes, affecting Blackbaud Altru®, on September 25, 2026.

resolved Sep 25, 2026, 03:23 PM UTC

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Started
Sep 25, 2026, 02:17 PM UTC
Resolved
Sep 25, 2026, 03:23 PM UTC
Duration
1h 5m
Detected by Pingoru
Sep 25, 2026, 02:17 PM UTC

Affected components

Blackbaud Altru®

Update timeline

  1. investigating Sep 25, 2026, 02:17 PM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. investigating Sep 25, 2026, 02:39 PM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  3. monitoring Sep 25, 2026, 03:16 PM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  4. resolved Sep 25, 2026, 03:23 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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