Blackbaud incident

Active Issue Alert – JustGiving® from Blackbaud - #000694432

Resolved after 2 hours 11 minutes, affecting JustGiving® from Blackbaud®, on September 23, 2026.

resolved Sep 23, 2026, 01:12 PM UTC

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Started
Sep 23, 2026, 11:00 AM UTC
Resolved
Sep 23, 2026, 01:12 PM UTC
Duration
2h 11m
Detected by Pingoru
Sep 23, 2026, 11:00 AM UTC

Affected components

JustGiving® from Blackbaud®

Update timeline

  1. investigating Sep 23, 2026, 11:00 AM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. investigating Sep 23, 2026, 12:04 PM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  3. investigating Sep 23, 2026, 12:50 PM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  4. resolved Sep 23, 2026, 01:12 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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