Blackbaud incident

Active Issue Alert – School API - #000694246

Resolved after 2 hours 8 minutes, affecting School API, on September 22, 2026.

resolved Sep 22, 2026, 04:31 PM UTC

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Started
Sep 22, 2026, 02:22 PM UTC
Resolved
Sep 22, 2026, 04:31 PM UTC
Duration
2h 8m
Detected by Pingoru
Sep 22, 2026, 02:22 PM UTC

Affected components

School API

Update timeline

  1. investigating Sep 22, 2026, 02:22 PM UTC

    We have identified an issue impacting some of our customers causing 504 or related errors when attempting to use features related to School API. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. monitoring Sep 22, 2026, 02:31 PM UTC

    We have identified an issue affecting some customers that may result in 504 and related errors when using School API features. Our engineers have diagnosed the issue and implemented a fix. We are actively monitoring the application to ensure stability. Please continue to check this page for updates.

  3. resolved Sep 22, 2026, 04:31 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

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