Blackbaud incident

Active Issue Alert – Luminate Online - #000691216

Resolved after 25 minutes, affecting Blackbaud Luminate Online®, on September 2, 2026.

resolved Sep 02, 2026, 02:17 PM UTC

An issue impacting a subset of customers and their access to ITC/DEV sites has been resolved

Started
Sep 02, 2026, 01:52 PM UTC
Resolved
Sep 02, 2026, 02:17 PM UTC
Duration
25m
Detected by Pingoru
Sep 02, 2026, 01:52 PM UTC

Affected components

Blackbaud Luminate Online®

Update timeline

  1. investigating Sep 02, 2026, 01:52 PM UTC

    We have identified an issue impacting a subset of customers access their ITC/DEV sites. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. resolved Sep 02, 2026, 02:17 PM UTC

    An issue impacting a subset of customers and their access to ITC/DEV sites has been resolved

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