Bitvavo Outage History

Started Jul 15, 2026, 09:26 AM UTC· resolved Jul 15, 2026, 10:43 AM UTC

1. investigating Jul 15, 2026, 09:26 AM UTC

   We are investigating an issue affecting fiat deposits through Mastercard on our platform. Users may experience delays in processing fiat deposits. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding.

2. identified Jul 15, 2026, 09:39 AM UTC

   We have identified the cause of the issue affecting fiat deposits. Users may still experience delays in processing deposits. We are working on a solution and will keep you updated on the progress.

3. monitoring Jul 15, 2026, 10:34 AM UTC

   Our team has implemented the necessary fixes and confirmed that everything is working as expected. If you experience any further issues or have questions, please contact our support team. Thank you for your patience and understanding.

4. resolved Jul 15, 2026, 10:43 AM UTC

   After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the fiat deposits incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

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Started Jul 13, 2026, 02:39 PM UTC· resolved Jul 15, 2026, 02:33 PM UTC

1. investigating Jul 13, 2026, 02:39 PM UTC

   We are investigating an issue affecting transaction history on our platform. Users may experience delays in viewing recent transactions, or some transaction history may be temporarily unavailable. Our team is working to resolve the issue and will provide an update as soon as possible. Thank you for your patience and understanding.

2. identified Jul 13, 2026, 03:09 PM UTC

   We have identified the cause of the issue affecting transaction history. Our team is actively working to implement a fix and restore normal service as quickly as possible. We will provide another update as soon as we have more information. Thank you for your continued patience and understanding.

3. identified Jul 13, 2026, 06:22 PM UTC

   We are currently implementing a fix for the issue affecting transaction history. During this time, users may still experience delays, and transaction history from before the incident may not yet be visible while the changes are being rolled out. We expect the issue to be resolved shortly and will provide another update once the fix has been fully implemented. Thank you for your continued patience and understanding.

4. resolved Jul 15, 2026, 02:33 PM UTC

   After thorough testing and continued monitoring, we have confirmed that the fix has been successfully implemented and that transaction history is functioning as expected. As a result, this incident has now been resolved and closed. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you again for your patience, cooperation, and understanding throughout this process.

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Started Jul 06, 2026, 09:17 AM UTC· resolved Jul 07, 2026, 01:09 PM UTC

1. investigating Jul 06, 2026, 09:17 AM UTC

   We are investigating an issue affecting the login experience on our platform. Users may experience delays or may be unable to log in. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding.

2. identified Jul 07, 2026, 09:00 AM UTC

   We have identified the cause of the issue affecting login. Users may still experience issues when logging in if they use a password manager that automatically submits the login details before completing the Captcha. If you manually submit the login details and complete the Captcha everything should work as normal. We are working on a solution and will keep you updated on the progress.

3. monitoring Jul 07, 2026, 12:12 PM UTC

   Our team has implemented a fix for the Captcha being skipped and we are now monitoring the situation. If you experience any further issues or have questions, please contact our support team. Thank you for your patience and understanding.

4. resolved Jul 07, 2026, 01:09 PM UTC

   After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the login incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

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Started Jul 02, 2026, 10:01 AM UTC· resolved Jul 02, 2026, 11:58 AM UTC

1. investigating Jul 02, 2026, 10:01 AM UTC

   We are investigating an issue affecting crypto trading for TAIKO on our platform. Users may experience issues placing or completing trades, such as automatic cancellations. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding.

2. resolved Jul 02, 2026, 11:58 AM UTC

   After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the TAIKO trading incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

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Started Jun 29, 2026, 03:32 PM UTC· resolved Jun 29, 2026, 04:18 PM UTC

1. investigating Jun 29, 2026, 03:32 PM UTC

   We are investigating an issue affecting crypto services on our platform. Users may experience delays in processing crypto deposits and withdrawals. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding.

2. identified Jun 29, 2026, 03:44 PM UTC

   We have identified the cause of the issue affecting crypto services. Users may still experience delays in processing deposits and withdrawals. We are working on a solution and will keep you updated on the progress.

3. identified Jun 29, 2026, 04:05 PM UTC

   We are currently implementing a fix for the issue affecting the onboarding process. Users may still experience errors while we complete this process. We expect this to be resolved shortly

4. monitoring Jun 29, 2026, 04:10 PM UTC

   Our team has implemented the necessary fixes and confirmed that crypto services are working as expected. If you experience any further issues or have questions, please contact our support team. Thank you for your patience and understanding.

5. resolved Jun 29, 2026, 04:18 PM UTC

   After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto services incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

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Started Jun 25, 2026, 08:39 AM UTC· resolved Jun 25, 2026, 09:03 AM UTC

1. investigating Jun 25, 2026, 08:39 AM UTC

   We are investigating an issue affecting crypto assets on our platform. Users may experience issues with crypto deposits, withdrawals and trading. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding.

2. monitoring Jun 25, 2026, 08:56 AM UTC

   The crypto asset issue has been addressed, and everything is currently working as expected. If you experience any further issues or have questions, please contact our support team. Thank you for your patience and understanding.

3. resolved Jun 25, 2026, 09:03 AM UTC

   The issue has been addressed, and everything is currently working as expected. If you experience any further issues or have questions, please contact our support team. Thank you for your patience and understanding.

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Started Jun 24, 2026, 11:59 AM UTC· resolved Jun 24, 2026, 12:26 PM UTC

1. investigating Jun 24, 2026, 11:59 AM UTC

   We are investigating an issue affecting the portfolio view on the website on our platform. Users may experience errors or limited functionality. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding.

2. monitoring Jun 24, 2026, 12:16 PM UTC

   Our team has implemented the necessary fixes and confirmed that everything is working as expected. If you experience any further issues or have questions, please contact our support team. Thank you for your patience and understanding.

3. resolved Jun 24, 2026, 12:26 PM UTC

   After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the website incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

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Started Jun 23, 2026, 10:43 AM UTC· resolved Jun 23, 2026, 10:54 AM UTC

1. investigating Jun 23, 2026, 10:43 AM UTC

   We are investigating an issue affecting the earn hub on our platform. Users may experience issues when accessing the earn hub. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding.

2. monitoring Jun 23, 2026, 10:48 AM UTC

   Our team has implemented the necessary fixes and confirmed that everything is working as expected. If you experience any further issues or have questions, please contact our support team. Thank you for your patience and understanding.

3. resolved Jun 23, 2026, 10:54 AM UTC

   After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the Earn Hub incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

Read the full incident report →

Started Jun 12, 2026, 09:55 AM UTC· resolved Jun 12, 2026, 02:27 PM UTC

1. investigating Jun 12, 2026, 09:55 AM UTC

   We are investigating an issue related to fiat deposits involving Visa and Paypal affecting our German users. Users may experience refusals when attempting fiat deposits. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding.

2. investigating Jun 12, 2026, 10:15 AM UTC

   We are investigating an issue related to fiat deposits involving Visa payments affecting our German users. Users may experience refusals when attempting fiat deposits with a Visa card, this involves attempting deposits credit/debit cards, apple pay or Paypal. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding.

3. resolved Jun 12, 2026, 02:27 PM UTC

   Our team has implemented the necessary fixes and confirmed that everything related to the processing of Visa payments is working as expected. If you experience any further issues or have questions, please contact our support team. Thank you for your patience and understanding.

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Started Jun 07, 2026, 11:35 AM UTC· resolved Jun 07, 2026, 01:08 PM UTC

1. investigating Jun 07, 2026, 11:35 AM UTC

   We are investigating an issue affecting crypto deposits and withdrawals on our platform. Users may experience delays in processing crypto deposits and withdrawals. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding.

2. monitoring Jun 07, 2026, 01:07 PM UTC

   Our team has implemented the necessary fixes and confirmed that everything is working as expected with crypto deposits and withdrawals. If you experience any further issues or have questions, please contact our support team. Thank you for your patience and understanding.

3. resolved Jun 07, 2026, 01:08 PM UTC

   After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto deposits and withdrawals incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

Read the full incident report →

Started Jun 05, 2026, 07:50 AM UTC· resolved Jun 05, 2026, 09:56 AM UTC

1. investigating Jun 05, 2026, 07:50 AM UTC

   We are currently experiencing technical difficulties, which may impact the mobile app for Android users; the app is not able to establish a connection. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding.

2. monitoring Jun 05, 2026, 09:29 AM UTC

   Our team has implemented the necessary fixes and confirmed that everything is working as expected. We are now monitoring the situation. If you experience any further issues or have questions, please contact our support team. Thank you for your patience and understanding.

3. resolved Jun 05, 2026, 09:56 AM UTC

   After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the mobile app incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

Read the full incident report →

Started Jun 02, 2026, 08:07 PM UTC· resolved Jun 03, 2026, 07:45 AM UTC

1. investigating Jun 02, 2026, 08:07 PM UTC

   We are investigating an issue affecting the sending of SMS messages. Users may a delay in receiving the requested SMS during the phone verification (for 2FA activation) and for German users this can also impact the signature (QES) step during onboarding. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding.

2. monitoring Jun 02, 2026, 08:57 PM UTC

   Our team has implemented a fix and confirmed that SMS messages are being sent successfully again. If you experience any further issues or have questions, please contact our support team. Thank you for your patience and understanding.

3. resolved Jun 03, 2026, 07:45 AM UTC

   After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the SMS delivery incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process.

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Started May 29, 2026, 06:42 AM UTC· resolved May 29, 2026, 07:33 AM UTC

1. investigating May 29, 2026, 06:42 AM UTC

   We are currently investigating an issue that may affect fiat-to-crypto deposits and withdrawals on our platform. Users may experience delays when processing fiat deposits while our team works to resolve the issue. We are actively working on a fix and will provide updates as soon as more information becomes available. Thank you for your patience and understanding.

2. monitoring May 29, 2026, 07:01 AM UTC

   The issue affecting fiat-to-crypto deposits and withdrawals has been resolved. Our team has implemented the necessary fixes and confirmed that services are now operating as expected. We are currently in a monitoring phase to ensure all systems continue to function properly. If you continue to experience any issues or have questions, please contact our support team. Thank you for your patience and understanding.

3. resolved May 29, 2026, 07:33 AM UTC

   After thorough testing and ongoing monitoring to ensure everything is functioning as expected, we can confirm that the initial fiat and crypto deposit and withdrawal incident has been resolved and is now closed. If you encounter any further issues or have any questions, please don’t hesitate to reach out to us. Thank you again for your cooperation and understanding throughout this process.

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Started May 08, 2026, 07:22 PM UTC· resolved May 08, 2026, 10:53 PM UTC

1. investigating May 08, 2026, 07:22 PM UTC

   We are investigating an issue affecting margin trading for ONDO on our platform. Margin trading for ONDO have been temporarily disabled. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding.

2. identified May 08, 2026, 08:08 PM UTC

   We have identified the cause of the issue affecting margin trading for ONDO on our platform. Margin trading for ONDO remains temporarily disabled. We are working on a solution and will keep you updated on the progress. Thank you for your patience and understanding.

3. monitoring May 08, 2026, 08:28 PM UTC

   We are have implemented a fix for the issue affecting margin trading for ONDO. Margin Trading for ONDO has reopened. If you experience any issues , please contact our support team. Thank you for your patience and understanding.

4. resolved May 08, 2026, 10:53 PM UTC

   After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the margin trading on ONDO incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

Read the full incident report →

Started May 05, 2026, 07:49 AM UTC· resolved May 05, 2026, 08:37 AM UTC

1. investigating May 05, 2026, 07:49 AM UTC

   We are investigating an issue affecting the onboarding process on our platform. Users may not receive their OTP when going through the signature step during onboarding. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding.

2. monitoring May 05, 2026, 08:22 AM UTC

   Our third party dependency has implemented the necessary fixes and confirmed that everything is working as expected with the OTP code during the signature part of the German onboarding and we also see this on our side. We will keep monitoring the situation for now. If you experience any further issues or have questions, please contact our support team. Thank you for your patience and understanding.

3. resolved May 05, 2026, 08:37 AM UTC

   After thorough monitoring to ensure that everything is functioning as expected we can now close the incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

Read the full incident report →

Started Apr 29, 2026, 04:37 PM UTC· resolved Apr 30, 2026, 07:03 AM UTC

1. identified Apr 29, 2026, 04:37 PM UTC

   We’re currently investigating a reported security incident affecting SWEAT. As a precaution, deposits and withdrawals have been temporarily suspended, to ensure there is no exposure to this security incident. Our team is actively working to assess the situation and mitigate any potential impact. At this time, all user funds remain secure. We’ll provide further updates as soon as more information is available. We appreciate your patience and understanding.

2. resolved Apr 30, 2026, 07:03 AM UTC

   The previously reported issue affecting SWEAT has been fully resolved and deposits and withdrawals have been safely re-enabled, all systems are operating normally. We appreciate your patience while we worked through this. All user funds remain secure. Please reach out to support if you experience any further issues.

Read the full incident report →

Started Apr 29, 2026, 08:36 AM UTC· resolved Apr 29, 2026, 09:22 AM UTC

1. investigating Apr 29, 2026, 08:36 AM UTC

   We’re investigating an issue causing slowness related to ID verification. The ID verification may take longer to be completed as a result of this, but no extra actions need to be taken by the customer. Our team is working on a fix and will update you as soon as possible. Thank you for your patience

2. resolved Apr 29, 2026, 09:22 AM UTC

   Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you still encounter any delays during the ID verification or if you have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process.

Read the full incident report →

Started Apr 27, 2026, 08:03 PM UTC· resolved Apr 28, 2026, 08:11 AM UTC

1. investigating Apr 27, 2026, 08:03 PM UTC

   We’re currently investigating a reported security incident affecting ZETA. As a precaution, deposits and withdrawals have been temporarily suspended. Our team is actively working to assess the situation and mitigate any potential impact. At this time, all user funds remain secure. We’ll provide further updates as soon as more information is available. We appreciate your patience and understanding. Read more: https://x.com/i/status/2048832257578717192

2. monitoring Apr 28, 2026, 05:34 AM UTC

   The issue affecting ZETA has been identified and addressed. Deposits and withdrawals remain temporarily suspended while we continue to monitor the system as a precaution. We expect to re-enable deposits and withdrawals as soon as possible provided stability is confirmed. All user funds remain secure. We will continue to share updates as needed. Thank you for your continued patience.

3. resolved Apr 28, 2026, 08:11 AM UTC

   The previously reported issue affecting ZETA has been fully resolved. Deposits and withdrawals have been safely re-enabled, and all systems are operating normally. We appreciate your patience while we worked through this. All user funds remain secure. Please reach out to support if you experience any further issues.

Read the full incident report →

Started Apr 21, 2026, 04:20 PM UTC· resolved Apr 21, 2026, 06:13 PM UTC

1. investigating Apr 21, 2026, 04:20 PM UTC

   We are currently experiencing an issue affecting the onboarding flow for users in Germany. As a result, some users may be unable to complete onboarding at this time. The issue has been identified with an external service provider involved in the onboarding process. We are working to resolve this as quickly as possible. We apologize for the inconvenience and will share updates as soon as possible.

2. monitoring Apr 21, 2026, 05:44 PM UTC

   The issue affecting the onboarding flow for users in Germany has been mitigated. Users should now be able to complete onboarding again, and we are seeing recovery. We are closely monitoring the flow to confirm full stability. We apologize for the inconvenience and appreciate your patience while we worked on this issue.

3. resolved Apr 21, 2026, 06:13 PM UTC

   The issue affecting the onboarding flow for users in Germany has now been fully resolved. Users should be able to complete onboarding as expected. We have confirmed stable operation and will continue to monitor as a precaution. We apologize for the disruption and thank you for your patience while we resolved this issue.

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Started Apr 20, 2026, 03:21 PM UTC· resolved Apr 20, 2026, 03:50 PM UTC

1. investigating Apr 20, 2026, 03:21 PM UTC

   We are currently aware of an issue affecting the One-Time Password (OTP) emails which are not being sent out when trying to log in. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding.

2. investigating Apr 20, 2026, 03:29 PM UTC

   We are currently aware of an issue affecting the One-Time Password (OTP) emails which are not being sent out. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding.

3. resolved Apr 20, 2026, 03:50 PM UTC

   Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don’t hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process.

Read the full incident report →

Started Apr 20, 2026, 12:52 PM UTC· resolved Apr 20, 2026, 01:06 PM UTC

1. investigating Apr 20, 2026, 12:52 PM UTC

   We are currently investigating an issue affecting the ability to open new short positions for a subset of assets. Our engineering team is working to resolve this as quickly as possible. Existing positions are unaffected and these can be modified and/or closed if needed.

2. resolved Apr 20, 2026, 01:06 PM UTC

   Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don’t hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process.

Read the full incident report →

Started Apr 18, 2026, 07:56 PM UTC· resolved Apr 21, 2026, 08:56 AM UTC

1. monitoring Apr 18, 2026, 07:56 PM UTC

   We have identified a security exploit affecting monitoring of KERNEL. Our teams are actively investigating the scope of the incident to ensure the continued integrity of our platform. As of now, deposits, withdrawals and trading of such remain unaffected. We will keep updating you as soon as we have more information.

2. resolved Apr 21, 2026, 08:56 AM UTC

   We are pleased to confirm that the security exploit affecting our KERNEL monitoring has been successfully resolved. All monitoring systems are fully operational and back to real-time reporting. We have confirmed that no user funds, data, or platform integrity were compromised during this incident. Thank you for your cooperation and understanding throughout this process.

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Started Apr 13, 2026, 06:05 AM UTC· resolved Apr 14, 2026, 08:28 AM UTC

1. investigating Apr 13, 2026, 06:05 AM UTC

   We are currently investigating an issue affecting DOT deposits and withdrawals. These transactions may be delayed while our team is investigating. We will share another update as soon as possible. Your funds remain safe. Thank you for your patience and understanding.

2. investigating Apr 13, 2026, 08:23 AM UTC

   We are currently in direct contact with the project team regarding this incident. Deposits for DOT are still under maintenance.Withdrawals are back to normal. Trading remains available, and the asset continues to operate within expected market thresholds. We are closely observing market activity and coordinating with relevant partners to assess any ongoing risks. We will keep monitoring developments and will provide further updates as soon as more information becomes available. Thank you for your patience and understanding while we continue to ensure the safety and stability of our services.

3. monitoring Apr 14, 2026, 08:19 AM UTC

   Deposits and withdrawals for DOT are now available again. After continued monitoring, we can confirm that services have been restored. Trading remained available throughout this period. Any DRIFT deposit or withdrawal requests submitted will now be processed. Thank you for your patience and understanding while we worked to restore this service safely.

4. monitoring Apr 14, 2026, 08:19 AM UTC

   Deposits and withdrawals for DOT are now available again. After continued monitoring, we can confirm that services have been restored. Trading remained available throughout this period. Any DOT deposit or withdrawal requests submitted will now be processed. Thank you for your patience and understanding while we worked to restore this service safely.

5. resolved Apr 14, 2026, 08:28 AM UTC

   After continued monitoring, we can confirm that deposits and withdrawals for DOT are functioning as expected again. Trading remained available throughout the incident. Our teams have verified stability, and this incident is now considered resolved and closed. If you experience any further issues or have questions, feel free to reach out to our Support team. Thank you for your patience and understanding while we worked to restore this service.

Read the full incident report →

Started Apr 09, 2026, 12:47 PM UTC· resolved Apr 13, 2026, 09:10 AM UTC

1. investigating Apr 09, 2026, 12:47 PM UTC

   We've become aware of a reported security incident. Deposits and Withdrawals have been suspended for ATH. Trading remains active open. We will share another update as soon as possible. Thank you for your patience and understanding.

2. identified Apr 10, 2026, 08:31 AM UTC

   We are currently in direct contact with the project team regarding this incident and are actively monitoring the situation. We will continue to keep you informed and share further updates as soon as more information becomes available. Thank you for your continued patience and understanding.

3. monitoring Apr 10, 2026, 02:36 PM UTC

   Following this incident, we would like to inform you that deposits, withdrawals for ATH, and trading activities are now fully operational again. Our team remains in close contact with the project team and continues to monitor the situation to ensure ongoing stability and security. We will keep you updated if any further information becomes available. Thank you for your patience and understanding.

4. resolved Apr 13, 2026, 09:10 AM UTC

   We are pleased to confirm that the situation has remained stable, and all services continue to operate as expected. At this time, we are formally closing this incident. Should any new developments arise, we will communicate them promptly. In the meantime, please do not hesitate to reach out if you have any questions or require further assistance. Thank you once again for your patience and understanding.

Read the full incident report →

Started Apr 08, 2026, 10:12 AM UTC· resolved Apr 08, 2026, 10:38 AM UTC

1. investigating Apr 08, 2026, 10:12 AM UTC

   We are currently experiencing technical difficulties, which may impact the website and app experience. At the moment, asset prices in the Pro App are not loading, and asset prices in Regular Mode are not updating as expected. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding.

2. monitoring Apr 08, 2026, 10:20 AM UTC

   Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. The prices are now updating correctly. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process

3. resolved Apr 08, 2026, 10:38 AM UTC

   Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. The prices are now updating correctly. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process

Read the full incident report →