Resolved after 4 hours 32 minutes, affecting Fiat Deposits, on June 12, 2026.
Our team has implemented the necessary fixes and confirmed that everything related to the processing of Visa payments is working as expected. If you experience any further issues or have questions, please contact our support team. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Jun 12, 2026, 09:55 AM UTC
We are investigating an issue related to fiat deposits involving Visa and Paypal affecting our German users. Users may experience refusals when attempting fiat deposits. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding.
- investigating Jun 12, 2026, 10:15 AM UTC
We are investigating an issue related to fiat deposits involving Visa payments affecting our German users. Users may experience refusals when attempting fiat deposits with a Visa card, this involves attempting deposits credit/debit cards, apple pay or Paypal. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding.
- resolved Jun 12, 2026, 02:27 PM UTC
Our team has implemented the necessary fixes and confirmed that everything related to the processing of Visa payments is working as expected. If you experience any further issues or have questions, please contact our support team. Thank you for your patience and understanding.
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