Resolved after 1 day 18 hours, affecting Mobile App, on October 10, 2026.
We are aware of the issue. The fix has been tested and is in review with Apple and will go live via an update as soon as possible. We’ll keep you updated.
Affected components
Update timeline
- investigating Oct 10, 2026, 11:45 AM UTC
We are investigating an issue affecting the iOS app on older iOS versions, where the app may fail to open or function correctly. Users on these versions may experience errors or be unable to access the app. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding.
- identified Oct 10, 2026, 12:55 PM UTC
We are aware of the issue. The fix has been tested and is in review with Apple and will go live via an update as soon as possible. We’ll keep you updated.
- resolved Oct 12, 2026, 06:02 AM UTC
The issue has been resolved.
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