Resolved after 1 hour 33 minutes, affecting Crypto Deposits or Withdrawals, on June 7, 2026.
After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto deposits and withdrawals incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.
Affected components
Update timeline
- investigating Jun 07, 2026, 11:35 AM UTC
We are investigating an issue affecting crypto deposits and withdrawals on our platform. Users may experience delays in processing crypto deposits and withdrawals. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding.
- monitoring Jun 07, 2026, 01:07 PM UTC
Our team has implemented the necessary fixes and confirmed that everything is working as expected with crypto deposits and withdrawals. If you experience any further issues or have questions, please contact our support team. Thank you for your patience and understanding.
- resolved Jun 07, 2026, 01:08 PM UTC
After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto deposits and withdrawals incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.
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