Bitvavo incident

Short Position Openings Temporarily Paused

Resolved after 13 minutes, affecting Buy & Sell Crypto, on April 20, 2026.

resolved Apr 20, 2026, 01:06 PM UTC

Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don’t hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process.

Started
Apr 20, 2026, 12:52 PM UTC
Resolved
Apr 20, 2026, 01:06 PM UTC
Duration
13m
Detected by Pingoru
Apr 20, 2026, 12:52 PM UTC

Affected components

Buy & Sell Crypto

Update timeline

  1. investigating Apr 20, 2026, 12:52 PM UTC

    We are currently investigating an issue affecting the ability to open new short positions for a subset of assets. Our engineering team is working to resolve this as quickly as possible. Existing positions are unaffected and these can be modified and/or closed if needed.

  2. resolved Apr 20, 2026, 01:06 PM UTC

    Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don’t hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process.

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