BigCommerce incident
Аn issue with Management API requests to add products to carts
Minor Vendor's status page →
Resolved after 59 minutes, affecting API & Webhooks, on October 12, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
API & Webhooks
Update timeline
- investigating Oct 12, 2026, 11:14 AM UTC
BigCommerce engineers are investigating an issue with Management API requests to add products to carts. We'll share updates as more information becomes available.
- identified Oct 12, 2026, 11:21 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 12, 2026, 12:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 12, 2026, 12:13 PM UTC
This incident has been resolved.
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