Resolved after 41 minutes, affecting API & Webhooks and Control Panel and 1 more, on October 12, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
API & WebhooksControl PanelStorefront
Update timeline
- investigating Oct 12, 2026, 01:58 AM UTC
Commerce engineers are investigating slow response times on some requests around product images.
- monitoring Oct 12, 2026, 02:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 12, 2026, 02:39 AM UTC
This incident has been resolved.
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