Resolved after 3 hours 12 minutes, affecting Storefront, on October 2, 2026.
Engineers have deployed additionally capacity in this region and aren't continuing to monitor the availability and performance.
Affected components
Storefront
Update timeline
- investigating Oct 02, 2026, 02:29 AM UTC
BigCommerce engineers are currently investigating intermittent availability and degraded performance for Australian hosted stores. We will provide an update shortly.
- monitoring Oct 02, 2026, 03:23 AM UTC
Engineers have deployed additionally capacity in this region and aren't continuing to monitor the availability and performance.
- resolved Oct 02, 2026, 05:41 AM UTC
This incident has been resolved.
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