BigCommerce incident

Search is degraded on a subset of stores

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Resolved on October 1, 2026.

resolved Oct 01, 2026, 10:07 PM UTC

Commerce engineers identified the cause of search degradation on a subset or stores and have mitigated the issue.

Started
Oct 01, 2026, 09:00 PM UTC
Resolved
Oct 01, 2026, 09:00 PM UTC
Duration
–
Detected by Pingoru
Oct 01, 2026, 09:00 PM UTC

Update timeline

  1. resolved Oct 01, 2026, 10:07 PM UTC

    Commerce engineers identified the cause of search degradation on a subset or stores and have mitigated the issue.

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