Resolved after 1 hour 5 minutes, affecting API & Webhooks, on September 20, 2026.
BigCommerce engineers are currently investigating intermittent delays with webhooks delivery to a subset of stores. We will keep you informed with updates as they become available.
Affected components
API & Webhooks
Update timeline
- investigating Sep 20, 2026, 07:55 AM UTC
BigCommerce engineers are currently investigating intermittent delays with webhooks delivery to a subset of stores. We will keep you informed with updates as they become available.
- resolved Sep 20, 2026, 09:01 AM UTC
This incident has been resolved.
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