BigCommerce incident

Unable to export Catalog using Modern Import/Export

Major Vendor's status page →

Resolved after 1 hour 4 minutes, affecting Control Panel, on September 14, 2026.

identified Sep 14, 2026, 10:27 PM UTC

Commerce engineers are continuing to work on a fix for this issue.

Started
Sep 14, 2026, 10:09 PM UTC
Resolved
Sep 14, 2026, 11:14 PM UTC
Duration
1h 4m
Detected by Pingoru
Sep 14, 2026, 10:09 PM UTC

Affected components

Control Panel

Update timeline

  1. investigating Sep 14, 2026, 10:09 PM UTC

    We are currently investigating this issue.

  2. identified Sep 14, 2026, 10:27 PM UTC

    Commerce engineers are continuing to work on a fix for this issue.

  3. resolved Sep 14, 2026, 11:14 PM UTC

    This incident has been resolved.

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