Barracuda incident

Incident Response: Degraded Perfomance

Resolved after 16 hours 59 minutes, affecting Dashboard UI and Email Processing, on August 3, 2026.

monitoring Aug 04, 2026, 12:15 AM UTC

The system is stable and recovered. We will continue to monitor for the next several hours.

Started
Aug 03, 2026, 08:56 PM UTC
Resolved
Aug 04, 2026, 01:56 PM UTC
Duration
16h 59m
Detected by Pingoru
Aug 03, 2026, 08:56 PM UTC

Affected components

Dashboard UIEmail Processing

Update timeline

  1. monitoring Aug 03, 2026, 08:56 PM UTC

    Attempting to creating a new incident could result in a longer than usual "pending creation" state. We have identified the issue, implemented a fix, and are monitoring the solution. Thank you for your patience as the system continues to recover.

  2. monitoring Aug 04, 2026, 12:15 AM UTC

    The system is stable and recovered. We will continue to monitor for the next several hours.

  3. resolved Aug 04, 2026, 01:56 PM UTC

    This incident has been resolved.

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