Barracuda incident

Barracuda XDR - Service Disruption

Resolved after 45 minutes, affecting XDR Service, on April 27, 2026.

resolved Apr 27, 2026, 08:53 PM UTC

Our Datalake vendor has restored the Compute service, however there is no impact to our logs ingestion service in XDR. Hence, closing this incident

Started
Apr 27, 2026, 08:07 PM UTC
Resolved
Apr 27, 2026, 08:53 PM UTC
Duration
45m
Detected by Pingoru
Apr 27, 2026, 08:07 PM UTC

Affected components

XDR Service

Update timeline

  1. investigating Apr 27, 2026, 08:07 PM UTC

    Barracuda XDR is currently experiencing an issue with log ingestion into the XDR platform, which is impacting customers globally. Our engineering team is actively engaged with Databricks support to resolve this matter. We recognize the potential impact this may have on your business operations and remain fully committed to restoring full functionality as quickly as possible. Further updates will be provided once the root cause has been identified. Thank you for your patience and understanding.

  2. resolved Apr 27, 2026, 08:53 PM UTC

    Our Datalake vendor has restored the Compute service, however there is no impact to our logs ingestion service in XDR. Hence, closing this incident

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