Barracuda incident

Barracuda XDR - Service Disruption on Email events ingestion

Resolved after 3 hours 16 minutes, affecting XDR Service, on June 22, 2026.

resolved Jun 23, 2026, 12:24 AM UTC

We have successfully completed the scheduled system upgrade for the Email Security Events ingestion service in the US region. During the upgrade window, there was a temporary disruption in event ingestion from 06/22/2026 22:48:50 UTC to 06/23/2026 00:06:00 UTC. We acknowledge the potential impact this interruption may have had on your business operations and would like to assure you that the service has now been fully restored and is operating normally.

Started
Jun 22, 2026, 09:07 PM UTC
Resolved
Jun 23, 2026, 12:24 AM UTC
Duration
3h 16m
Detected by Pingoru
Jun 22, 2026, 09:07 PM UTC

Affected components

XDR Service

Update timeline

  1. monitoring Jun 22, 2026, 09:07 PM UTC

    Our engineering team will be conducting a scheduled system upgrade to the data streaming solution that supports the Email Security Events Ingestion Service. This maintenance window is expected to be completed within one hour. We anticipate minimal disruption to the affected ingestion service during this period.

  2. monitoring Jun 23, 2026, 12:24 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Jun 23, 2026, 12:24 AM UTC

    We have successfully completed the scheduled system upgrade for the Email Security Events ingestion service in the US region. During the upgrade window, there was a temporary disruption in event ingestion from 06/22/2026 22:48:50 UTC to 06/23/2026 00:06:00 UTC. We acknowledge the potential impact this interruption may have had on your business operations and would like to assure you that the service has now been fully restored and is operating normally.

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