Barracuda incident
Barracuda Cloud Archiving Service (BCAS) Service Disruption
Resolved after 3 days 23 hours, affecting End-user Access, on February 9, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Feb 09, 2026, 04:21 PM UTC
Barracuda Cloud Archiving Service (BCAS) is currently experiencing an issue impacting message retrieval and export functionality for some customers, primarily in the EU and UK regions. Our engineers are actively working to restore normal service as quickly as possible. We understand this has an impact on your business, and we are working with urgency to get you back up and running.
- investigating Feb 09, 2026, 04:23 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 11, 2026, 02:09 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 13, 2026, 04:06 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 13, 2026, 04:08 PM UTC
This incident has been resolved.
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