Barracuda incident

SecureEdge Degraded Performance

Resolved after 22 hours 54 minutes, affecting Configuration Service, on February 24, 2026.

monitoring Feb 24, 2026, 01:58 PM UTC

We are continuing to monitor for any further issues.

Started
Feb 24, 2026, 10:15 AM UTC
Resolved
Feb 25, 2026, 09:10 AM UTC
Duration
22h 54m
Detected by Pingoru
Feb 24, 2026, 10:15 AM UTC

Affected components

Configuration Service

Update timeline

  1. investigating Feb 24, 2026, 10:15 AM UTC

    We are experiencing issues with propagating configuration changes from the SEM to boxes. We are investigating the issue. No impacts to user data.

  2. monitoring Feb 24, 2026, 11:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 24, 2026, 01:58 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 25, 2026, 09:10 AM UTC

    This incident has been resolved.

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