Barracuda incident

Cloud-to-Cloud Backup slowness

Resolved after 5 hours 31 minutes, affecting Web Interface and Cloud to Cloud Backups, on March 20, 2026.

monitoring Mar 20, 2026, 01:55 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 20, 2026, 12:39 PM UTC
Resolved
Mar 20, 2026, 06:10 PM UTC
Duration
5h 31m
Detected by Pingoru
Mar 20, 2026, 12:39 PM UTC

Affected components

Web InterfaceCloud to Cloud Backups

Update timeline

  1. investigating Mar 20, 2026, 12:39 PM UTC

    We are investigating an issue with Cloud-to-Cloud Backup that is causing long-running backup jobs and user interface slowness.

  2. monitoring Mar 20, 2026, 01:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 20, 2026, 06:10 PM UTC

    This incident has been resolved.

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