Resolved after 1 day 4 hours, affecting Mail Processing, on March 28, 2026.
All customer impact has been resolved and mail processing is fully restored for all customers in the region.
Affected components
Update timeline
- investigating Mar 28, 2026, 10:53 AM UTC
Mail processing may be impacted for up to 15% of customers in the UK region. Affected customers may experience a delay in new mail processing until service is restored.
- identified Mar 28, 2026, 10:55 AM UTC
The issue has been identified and our engineers are working with operations staff to restore services.
- identified Mar 28, 2026, 11:11 AM UTC
We are continuing to restore service. The number of affected customers in the region is now below 10%.
- resolved Mar 29, 2026, 03:18 PM UTC
All customer impact has been resolved and mail processing is fully restored for all customers in the region.
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