AppZen incident
System Slowness Impacting Report Auditing and Invoice Processing, ingestion and email notification
Resolved after 10 hours 49 minutes, affecting Expense Audit and Invoice Processing and 1 more, on December 24, 2025.
We are continuing to investigate this issue.
Affected components
Update timeline
- investigating Dec 24, 2025, 12:59 PM UTC
AppZen is currently experiencing performance degradation, resulting in slowness during report auditing and invoice processing, invoice ingestion and email notification. Customers may observe increased processing times, delays in audit completion, or slower-than-usual system responses while submitting or reviewing reports and invoices. Our Engineering team is actively investigating the issue and working to restore normal performance at the earliest. Further updates will be shared as more information becomes available.
- investigating Dec 24, 2025, 05:50 PM UTC
We are continuing to investigate this issue.
- investigating Dec 24, 2025, 05:51 PM UTC
We are continuing to investigate this issue.
- investigating Dec 24, 2025, 05:58 PM UTC
We are continuing to investigate this issue.
- resolved Dec 24, 2025, 11:49 PM UTC
This incident has been resolved.
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