Resolved after 6 hours 32 minutes, affecting AppZen Inbox, on September 29, 2026.
This incident has been resolved. All invoices submitted to AppZen by email or through an ERP integration have been ingested.
Affected components
Update timeline
- investigating Sep 29, 2026, 11:30 AM UTC
Customers may experience an issue where invoices sent to their customer-hosted Outlook/Exchange mailboxes are not being ingested into AppZen AP Inbox. We are aware of the issue and are working to resolve it on priority. We apologize for the inconvenience caused and will provide further updates as more information becomes available.
- identified Sep 29, 2026, 01:51 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 29, 2026, 05:47 PM UTC
We are monitoring the fix implemented to resolve the issue.
- resolved Sep 29, 2026, 06:03 PM UTC
This incident has been resolved. All invoices submitted to AppZen by email or through an ERP integration have been ingested.
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