AppZen incident

AI Analytics – Report Download Issue

Resolved after 11 hours 42 minutes, affecting Advanced Analytics, on September 29, 2026.

monitoring Sep 29, 2026, 07:58 PM UTC

A fix has been implemented, and we are monitoring the fix. Data Recovery is in progress

Started
Sep 29, 2026, 09:41 AM UTC
Resolved
Sep 29, 2026, 09:23 PM UTC
Duration
11h 42m
Detected by Pingoru
Sep 29, 2026, 09:41 AM UTC

Affected components

Advanced Analytics

Update timeline

  1. investigating Sep 29, 2026, 09:41 AM UTC

    Users may experience an issue where they are unable to download reports in AI Analytics. We are aware of the issue and are working to resolve it on priority. We will provide further updates as more information becomes available. We apologize for the inconvenience caused.

  2. identified Sep 29, 2026, 01:38 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 29, 2026, 07:58 PM UTC

    A fix has been implemented, and we are monitoring the fix. Data Recovery is in progress

  4. resolved Sep 29, 2026, 09:23 PM UTC

    This incident has been resolved

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