AppZen incident

Expense Audit – Chrome River Ingestion Issue

Resolved after 3 hours 57 minutes, affecting Expense Audit, on September 29, 2026.

resolved Sep 29, 2026, 05:46 PM UTC

This incident has been resolved by the Emburse team. Emburse Engineering team will take a deeper dive into what happened and will provide further details. We have verified that report ingestion has resumed.

Started
Sep 29, 2026, 01:48 PM UTC
Resolved
Sep 29, 2026, 05:46 PM UTC
Duration
3h 57m
Detected by Pingoru
Sep 29, 2026, 01:48 PM UTC

Affected components

Expense Audit

Update timeline

  1. investigating Sep 29, 2026, 01:48 PM UTC

    Users may experience an issue where reports from Chrome River are not being ingested into AppZen. This issue is related to an ongoing issue on the Emburse/Chrome River side. We are working with their team to resolve this on priority. We apologize for the inconvenience caused and will provide further updates as more information becomes available.

  2. identified Sep 29, 2026, 02:30 PM UTC

    The issue has been identified, and a fix is being implemented by the Chrome River (Emburse) Team

  3. resolved Sep 29, 2026, 05:46 PM UTC

    This incident has been resolved by the Emburse team. Emburse Engineering team will take a deeper dive into what happened and will provide further details. We have verified that report ingestion has resumed.

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