AiSera incident

Group 4 Environment Down

Resolved after 1 hour 39 minutes, on May 14, 2026.

monitoring May 14, 2026, 06:30 PM UTC

We have applied the fix and are monitoring the progress

Started
May 14, 2026, 05:16 PM UTC
Resolved
May 14, 2026, 06:56 PM UTC
Duration
1h 39m
Detected by Pingoru
May 14, 2026, 05:16 PM UTC

Update timeline

  1. investigating May 14, 2026, 05:16 PM UTC

    Hi all We have identified that the environments for Customers who are part of our Group 4 deployments are down This is impacting all customers who are having URLs ending in .net. The team is actively investigating this incident and identifying the mitigation path

  2. monitoring May 14, 2026, 06:30 PM UTC

    We have applied the fix and are monitoring the progress

  3. resolved May 14, 2026, 06:56 PM UTC

    The incident has been resolved, all services are back up now

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