AiSera experienced a minor incident on October 19, 2026, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 19, 2026, 08:40 PM UTC
We are currently seeing degraded performance on our platform. End users may experience latency when receiving responses from the backend chatbot services, and there may be a delay when logging into the admin portal. Our team is actively investigating and working to restore normal performance. We will share an update as soon as we have more information.