Resolved after 1 hour 40 minutes, on September 9, 2026.
Chatbot service in Azure Americas has been restored. Webchat and other affected channels are operating normally, and we have confirmed full recovery through monitoring. We apologize for the disruption and thank you for your patience.
Update timeline
- resolved Sep 09, 2026, 06:40 PM UTC
Chatbot service in Azure Americas has been restored. Webchat and other affected channels are operating normally, and we have confirmed full recovery through monitoring. We apologize for the disruption and thank you for your patience.
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