ABBYY incident

ABBYY FlexiCapture Cloud EU service slowdown

Resolved after 51 minutes, affecting EU, on September 2, 2025.

monitoring Sep 02, 2025, 12:43 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 02, 2025, 12:20 PM UTC
Resolved
Sep 02, 2025, 01:11 PM UTC
Duration
51m
Detected by Pingoru
Sep 02, 2025, 12:20 PM UTC

Affected components

EU

Update timeline

  1. investigating Sep 02, 2025, 12:20 PM UTC

    We are observing a slowdown in ABBYY FlexiCapture Cloud EU service. Operations teams are actively working to resolve the issue. We expect to provide another update within 30 min or as soon as more information becomes available.

  2. monitoring Sep 02, 2025, 12:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 02, 2025, 01:11 PM UTC

    This incident has been resolved.

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