ABBYY incident
FlexiCapture - AU | Degraded Performance: Message Processing Delay
Resolved after 1 hour 22 minutes, affecting AU, on September 24, 2026.
We’re pleased to inform you that the earlier issue affecting the FlexiCapture AU environment has been fully resolved. Message processing performance has returned to normal, and the message queue has been cleared. Our team has continued to monitor the system following recovery and no further delays have been observed. Thank you for your patience and understanding throughout this incident. If you have any further questions or concerns, please feel free to reach out.
Affected components
Update timeline
- investigating Sep 24, 2026, 02:11 AM UTC
We are currently experiencing ongoing message processing delays in the FlexiCapture AU environment due to sustained high queue volumes. This is impacting processing speeds for some users. Our technical team is actively working to reduce the backlog and restore system performance. Please be assured that resolving this issue remains a top priority. We appreciate your patience and will continue to provide timely updates as progress is made.
- monitoring Sep 24, 2026, 02:22 AM UTC
We’re pleased to inform you that the earlier issue affecting the FlexiCapture AU environment has been fully resolved. Message processing performance has returned to normal, and the message queue has been cleared. Our team has continued to monitor the system following recovery and no further delays have been observed. Thank you for your patience and understanding throughout this incident. If you have any further questions or concerns, please feel free to reach out.
- resolved Sep 24, 2026, 03:34 AM UTC
This incident has been resolved.
Your product runs on more than ABBYY
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services