ABBYY incident

ABBYY Vantage Cloud 3 US – Transaction Failures

Resolved after 3 hours 12 minutes, affecting US, on September 23, 2026.

monitoring Sep 23, 2026, 08:58 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 23, 2026, 07:57 PM UTC
Resolved
Sep 23, 2026, 11:10 PM UTC
Duration
3h 12m
Detected by Pingoru
Sep 23, 2026, 07:57 PM UTC

Affected components

US

Update timeline

  1. investigating Sep 23, 2026, 07:57 PM UTC

    We are investigating reports of failed transactions in the ABBYY Vantage Cloud 3 US environment. Our teams are working to identify the cause. We will provide an update as more information becomes available.

  2. identified Sep 23, 2026, 08:30 PM UTC

    We have identified an issue with the infrastructure supporting ABBYY Vantage Cloud 3 in the US that is causing transaction failures. Our team is working to resolve it and will provide another update as soon as more information is available.

  3. monitoring Sep 23, 2026, 08:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 23, 2026, 11:10 PM UTC

    This incident has been resolved.

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