ABBYY incident

ABBYY Vantage US service slowdown

Resolved after 22 hours 6 minutes, affecting US, on September 4, 2025.

monitoring Sep 05, 2025, 07:59 AM UTC

We are continuing to monitor for any further issues.

Started
Sep 04, 2025, 07:46 PM UTC
Resolved
Sep 05, 2025, 05:53 PM UTC
Duration
22h 6m
Detected by Pingoru
Sep 04, 2025, 07:46 PM UTC

Affected components

US

Update timeline

  1. investigating Sep 04, 2025, 07:46 PM UTC

    We are observing a slowdown in ABBYY Vantage US service. Operations teams are actively working to resolve the issue. We expect to provide another update within 30 min or as soon as more information becomes available.

  2. investigating Sep 04, 2025, 08:54 PM UTC

    We are still observing the issue. Operations teams continues working to resolve it. We will update the status within 1 hour or as soon as more information becomes available.

  3. investigating Sep 04, 2025, 10:25 PM UTC

    We are still observing the issue. Operations teams continues working to resolve it. We will update the status within 1 hour or as soon as more information becomes available.

  4. investigating Sep 05, 2025, 12:11 AM UTC

    We are still observing the issue. Operations teams continues working to resolve it. We will update the status within 30 minutes or as soon as more information becomes available.

  5. investigating Sep 05, 2025, 02:12 AM UTC

    We are still observing the issue. Operations teams continues working to resolve it. We will update the status within 30 minutes or as soon as more information becomes available.

  6. monitoring Sep 05, 2025, 04:58 AM UTC

    The performance metrics are showing no signs of critical degradation. We are actively monitoring the environment to ensure full resolution.

  7. monitoring Sep 05, 2025, 07:59 AM UTC

    We are continuing to monitor for any further issues.

  8. resolved Sep 05, 2025, 05:53 PM UTC

    This incident has been resolved.

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