ABBYY incident

FlexiCapture Cloud US - Performance Degradation

Resolved after 4 hours 23 minutes, affecting US, on September 10, 2025.

monitoring Sep 10, 2025, 06:39 PM UTC

We are aware that our cloud provider is currently experiencing issues, which may impact some of our services. Our team is closely monitoring the situation and working to minimize any potential disruption. We’ll share updates here as soon as more information becomes available. Thank you for your patience.

Started
Sep 10, 2025, 04:36 PM UTC
Resolved
Sep 10, 2025, 09:00 PM UTC
Duration
4h 23m
Detected by Pingoru
Sep 10, 2025, 04:36 PM UTC

Affected components

US

Update timeline

  1. investigating Sep 10, 2025, 04:36 PM UTC

    We have observed performance degradation in FlexiCapture Cloud US. Analysis is currently in progress.

  2. monitoring Sep 10, 2025, 06:39 PM UTC

    We are aware that our cloud provider is currently experiencing issues, which may impact some of our services. Our team is closely monitoring the situation and working to minimize any potential disruption. We’ll share updates here as soon as more information becomes available. Thank you for your patience.

  3. resolved Sep 10, 2025, 09:00 PM UTC

    This incident has been resolved.

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